At Navdhaaga, we strive to provide a seamless and secure payment experience for our customers. Please take a moment to review our payment policy below.

Accepted Payment Methods

We offer a variety of payment options to ensure a smooth shopping experience:

• Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and RuPay.
• Net Banking: Payments can be made via net banking through all major banks in India.
• UPI/BHIM: We support UPI (Unified Payments Interface) for fast and secure payments.
• Wallets: Popular digital wallets such as Paytm, Google Pay, and PhonePe are accepted.
• Cash on Delivery (COD): COD is available for select locations across India. 

Payment Security

• Secure Transactions: We are committed to ensuring that your payment information is secure. All transactions are encrypted using SSL (Secure Socket Layer) technology, which safeguards your personal and payment information from unauthorized access.
• PCI Compliance: Our payment gateway is PCI-DSS (Payment Card Industry Data Security Standard) compliant, ensuring the highest level of security for your payment details.

Payment Confirmation

• Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation via email and/or SMS. This will include your order number, payment details, and a summary of the items purchased.
• Transaction Failure: In the event of a payment failure, please try again using a different payment method. If the issue persists, please contact our customer service team at support@navdhaaga.com for assistance.

Refunds and Cancellations

• Refund Process: If you are eligible for a refund based on our Return Policy, the refund will be processed to the original payment method used during the purchase. Refunds typically take 5-7 business days to reflect in your account, depending on your bank or payment provider.
• Order Cancellations: If you wish to cancel an order, please contact us immediately. Orders can only be canceled before they are shipped. Once shipped, the order cannot be canceled, but you may still be eligible for a return or exchange as per our Return Policy.

Additional Charges

• Taxes: All prices on our website are inclusive of applicable taxes. Any additional taxes, if applicable, will be clearly mentioned at the time of checkout.
• Shipping Fees: Shipping fees, if any, will be added at checkout based on your delivery location and the weight of your order.

Currency

• Indian Rupees (INR): All transactions on our website are conducted in Indian Rupees (INR). If you are using an international payment method, your bank may charge additional fees for currency conversion.

Contact Us

If you have any questions or concerns regarding payments, please feel free to reach out to our customer service team at info@support.navdhaaga.com or visit our Contact Us page.

Thank you for shopping with Navdhaaga!