At Navdhaaga, we strive to provide our customers with the best shopping experience. We understand that sometimes things don’t go as planned, and you may need to return or exchange an item. Please review our return and exchange policy below to ensure a smooth process.

Return Policy

• Return Period: We accept returns for any reason within 24 hours of receiving the product. To be eligible for a return, you must notify us within this time frame at info@support.navdhaaga.com

• Condition for Return: The item must be unused, unwashed, and in the same condition as you received it. It should also be in the original packaging with all tags attached.
  
  

Exchange Policy

• Exchange Process: If you wish to exchange an item, you may do so by contacting us within 24 hours of delivery. Please note that exchanges are subject to availability of the desired item.

How to Initiate a Return or Exchange

1. Contact Us: Email us at info@support.navdhaaga.com within 24 hours of receiving your order, including your order number, photographs of the damaged product (if applicable), and whether you wish to return or exchange the item.

2. Approval: Once your return or exchange request is approved, we will provide you with instructions on how to return the item or proceed with the exchange.

3. Refund: Upon receiving and inspecting the returned item, if it meets our return criteria, we will process your refund to the original payment method within 15-17 business days.

Contact Us

If you have any questions or concerns about our return and exchange policy, please don’t hesitate to reach out to us at info@support.navdhaaga.comor visit our Contact Us page.

Thank you for shopping with Navdhaaga!